SHAPE Contractor Ltd have 100% transparent charges and we have a clear, upfront, open and honest pricing system.
Our rates are clearly shown below and our friendly and helpful staff will make customers fully aware of our rates on request. Our pricing is ‘middle of the road’ but our service is second to none, as our customers will testify.
PRICES ARE INCLUSIVE OF VAT
|Heating & Hot Water Controls/Electrical
|Heating & Hot Water/Gas/Oil Work
|Any Oil Boiler/Gas Boiler or Central Heating Breakdown
|Oil Boiler Service (CD11 Service Report)*
|Gas Boiler Service (CP6 Service Report)
|Gas Boiler Service & Landlord Certification. Any additional appliances at £45 each (CP12 Landlord Gas Safety Certificate)
|CP12 Gas Landlord Certification (No boiler service)
|Urgent Same Day Appointment (Plumbing & Heating)
Charges are a one-hour minimum charge and thereafter in 15 minute units. Some work can be carried out on Estimate or fixed price quotation. Return visits to carry out a repair are charged purely on the amount of time the engineer is at your property.
*Fixed Price inclusive of burner nozzle. All other parts are chargeable if found unserviceable during inspection. You will be asked if you’re happy to proceed before they are fitted. In certain cases we have to renew rubber, flexible oil lines if they are more than 12 months old. If a long life hose is fitted, these have a 3 year life and are normally date stamped by the manufacturer. These must be renewed due to the risk of cracking and leaking heating oil into the floor/ground.
Our Rates: We charge a minimum of one hour on all jobs, thereafter work is charged in 15 minute increments (most other companies charge in half hours). Rates exclude materials but prices are VAT inclusive.*
Example: You call us to explain you have a plumbing leak. Out engineer arrives and spends 40 minutes locating the leak. If he can repair and it falls within the first hour, you will be invoiced for £110.00 plus Materials.
If a part is required to be ordered? You will be charged £110.00 for the first visit to identify the problem and part will be ordered. When the part arrives from our supplier and a return visit is made, you will be charged a minimum of 30 minutes or the actual time in 15 minute increments if longer than 30 minutes. As in this example, the final Invoice for BOTH visits would be £165.00 + Materials.
Estimates: can be provided by the office before work commences.
Fixed Prices Quotes: can be given if requested either verbal or a written quotation by our Office before work commences and are inclusive of VAT.
Materials supplied: by SHAPE Contractor will be charged at manufacturer’s recommended retail price or trade price, plus a minimum of 20% mark-up and are subject to VAT. We will use customer supplied materials ONLY where agreed prior to work commencement. However, customer supplied materials are NOT covered by our warranty Terms and Conditions. A copy of our T&Cs will be supplied upon request, with a written quote, or on invoice.
Material Collection: We carry some spares but do not have space to carry for every eventuality. We may need to leave your home to visit a supplier. This time for collection of non van stock items will be kept to a minimum, but is chargeable. Our Engineer will always obtain permission before leaving to collect parts or materials.
The Invoice: Will clearly show a full description of work carried out, normally wriiten by our engineer during that visit.
Payment: must be made in full by debit/credit card, cheque, cash or BACS upon receipt of the invoice.
Prices from 1st January 2024.