Provision of Service Regulations

Name: SHAPE Contractor Limited.

Legal form: A Limited Company registered in London and incorporated in the UK.

Service: Plumbing and heating installation, servicing & repairs.

Registered office and postal address: SHAPE Contractor Ltd, 17 Zebedee Close, Amesbury, Salisbury SP4 7GN.

Telephone: 01264 748041.


Public registers: Details about the limited company’s registration can be viewed at under reference number 8538143.

VAT number: 111552753.

Regulating body: Gas Safe registered no. 579933. OFTEC registered no. C9030.

General terms and conditions: A letter or email of engagement, accompanied by our standard terms and conditions will be provided at the start of any contract for works.

Applicable law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Work Guarantees: All workmanship is guaranteed for 2 years after the date of completion. Boilers & parts are also subject to a specific manufacturer’s warranty details of which will be provided on request. Your statutory rights are not affected by our guarantee. Guarantees are insurance backed.

Complaints: Complaints can be made by contacting SHAPE Contractor Limited at the above address. If we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted Trader we use Ombudsmen Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted traders in the first instance on 0333 241 3209.