Faulty Gledhill Boilermate 2000

Went to a house on Burghclere Down in Andover today to look at their Gledhill Boilermate 2000, as they’d been without hot water for days. I won’t go into the details but another heating engineer had replaced a spare part on their boiler and it still wasn’t fixed. The homeowner called us as they’d found us on checkatrade.com

Quick diagnosis

Within 20 minutes the fault was diagnosed and we’ll return tomorrow with the spare part. I’m not a big fan of the Boilermate. They can be unreliable when installed incorrectly and there’s very few engineers that understand how they work. However, we do, so if you’ve got one, or know some unfortunate soul who lives on Burghclere and has one, let them know about us

23 June 2016 Update:

Returned today with the spare part, a new hot water sensor that goes on the plate heat exchanger. Once fitted, the hot water to the house was reinstated and we have another happy customer.